Our Quality Policy
Maintain strategic approaches in its relationship with its customers and to provide them with right solutions for their needs,
Understand its customers by keeping their satisfaction on focal point,Keeping the quality of service at the highest level,
Acknowledge that it is the number one condition of a unique quality of service to make a comeback to the customer complaints within 24 hours,Effectively and efficiently conclude the solutions offered to the customers’ complaints,
Consider as a first principle the importance and the priority of informing its customers in the process of resolving the complaints for correct solutions,Providing compliance with legal regulations and fulfillment of its financial responsibilities during the complaint resolution processes,
Being transparent and objective by taking as a basis the “confidentiality principle” during the process of complaints resolution and the providing of the related resources,
Making its success with its technological services sustainable.
